POLICIES

✧ Welcome, and Thank You from My Heart

Whether you're arriving for the first time or returning to this path with me—thank you. Your presence matters.

These retreats and workshops are designed as sacred portals—spaces where we step out of the rush, breathe into what’s real, and return to the pulse of our own being.

From the first message to the last hug, I hold each step with intention and devotion—so your experience feels deeply held, meaningful, and alive with transformation.

✧ Clarity = Love

After more than a decade of guiding retreats and trainings around the world, I’ve learned that clarity creates safety.

As retreat centers and travel partners have adopted stricter cancellation policies, I’ve also needed to create strong, loving boundaries to protect the integrity of the space—for you, for me, and for the whole group.

These policies aren’t about control. They are a form of respect—for the energy, time, and heart that go into each offering.

✧ Cancellations

All payments are non-refundable, no matter the reason.

In some rare cases, and only if space allows, I may be able to transfer part of your payment to a future retreat—if communicated well in advance. This is not guaranteed and not possible for last-minute changes.

Refunds or credits are not available for:

• Illness or injury

• Family or work emergencies

• Travel disruptions, missed flights, or weather delays

• Financial hardship or change of heart

• Natural disasters, political unrest, or pandemics

If you arrive late, leave early, or miss part of the retreat, there are no partial refunds.
This applies to everyone—no matter how close we are.

Please purchase travel insurance with trip cancellation coverage as soon as you book. It’s the best way to protect your investment.

✧ Your Deposit

A non-refundable deposit (100–600€) is required to secure your spot. This is your energetic yes—and it allows me to begin planning with love and clarity.

Deposits are non-refundable and non-transferable, with no exceptions. This applies to all participants equally.

✧ Insurance

Please take a moment to sit with the cancellation policy before booking.

I recommend purchasing travel insurance and extended health coverage. Many policies will cover non-refundable costs if the unexpected arises—but most require you to purchase within 14 days of registration.

Let insurance take care of the what-ifs, so you can arrive in full trust.

✧ Participant Responsibility

Every retreat is a shared energetic field. To support the depth of our work together, we encourage clear, grounded presence and healthy choices that honor your body, mind, and the shared field we’re creating.

This includes not using substances such as alcohol and recreational drugs, which can interfere with the sensitivity and sacredness of the retreat experience. If a participant’s behavior disrupts the safety or flow of the group, I reserve the right to ask them to leave. No refunds will be offered.

This is rare, but it’s essential to name. Respect is the foundation of transformation.

✧ Minimum Participants & Cancellations by Organizer

Our retreats are intimate by design, and each one requires a minimum number of participants to move forward with the depth and quality we intend.

If fewer than 8 participants are registered by the date specified in the retreat info document, The Better Place Collective / Supersoul.Yoga reserves the right to cancel the event.
In this case only, all registration payments will be fully refunded.

Please note: we cannot reimburse travel costs, so we recommend booking flexible travel or purchasing travel insurance that covers cancellations.

Questions? I'm Here.

If you need clarity or have a question, I welcome your message: dejana@supersoul.yoga

Thank you for taking the time to read this. And thank you for showing up with your whole heart.

BOOKING POLICY

the fine print, held with love

✧ Early Bird & Regular Rates

Each retreat is unique—and so are the payment timelines.

Early Bird Rate
Early bird pricing is limited to the number of spots and the deadline listed on each Event Page. To receive this rate, full payment must be completed before the early bird deadline. Both the quantity and cut-off date vary by event.

Regular Rate
To secure your booking at the regular rate, a non-refundable deposit is required. The remaining balance is due by the date specified on the Event Page.

Late Bookings
If you're booking after the final balance due date, full payment is required to confirm your spot.

✧ Room Sharing

If you're booking a shared (double) room as a solo traveler, we'll do our very best to pair you with another same-gender participant also traveling solo.

Pairings are done in the order bookings are received—so the earlier you register, the more likely we can accommodate your request.

If no suitable roommate is available, you may be asked to upgrade to a private room.

✧ Health & Wellbeing

Your wellbeing matters.

Please inform us of any physical or mental health conditions before registering, and consult with your healthcare provider if necessary.

Also, let us know about allergies or special dietary needs so we can do our best to accommodate you.

✧ Participation Policy

All classes and sessions are voluntary. You know your body better than anyone—please participate at your own pace and listen to your limits.

There will be no reimbursements for missed sessions or unused services.

By joining, you agree to take full responsibility for your own physical and emotional wellbeing throughout the program.

The schedule may evolve slightly to support the energy and flow of the group.

✧ Substance Awareness

To support the depth of this work, we encourage clear presence and healthy choices during our time together.

This is a space for clarity, connection, and transformation. We ask you to honor the energy of the retreat by being mindful with substances and committed to staying fully present.

✧ Waiver of Liability

By registering, you voluntarily agree to the following:

You understand that yoga and movement practices involve physical activity and assume full responsibility for your body, your choices, and any associated risks. You agree to notify us of any medical conditions or limitations that may affect your practice.

You release the organizers from any liability related to injury, loss, or damages incurred during your participation—whether in the scheduled sessions or during any unscheduled or off-site activities.

You also acknowledge that photos or video may be taken during the retreat for future use. By participating, you grant permission for your image and voice to be used in promotional materials, unless you request otherwise in writing before the retreat begins.

✧ Questions?

We’re here to support you.
If anything is unclear or you'd like to connect directly:
📧 info@supersoul.yoga

Thank you for reading with care and respect.
Thank you for choosing to walk this path with intention.